At Novy, we are committed to ensuring that our website is accessible to all users, including people with disabilities. We aim to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, in line with international standards for digital accessibility.
Scope
This accessibility statement applies to the public sections of the Novy website (www.novy.com), including the homepage, subpages, and online content.
Measures to support accessibility
Novy takes the following measures to ensure the accessibility of its website:
- Conducting accessibility audits based on WCAG 2.1 Level AA
- Implementing corrections and improvements based on audit findings
- Monitoring accessibility as part of regular website maintenance and updates
Current status
We have completed an initial rollout of accessibility improvements on the homepage and are currently conducting phase 2 audits across multiple subpages. Any remaining accessibility issues will be assessed and scheduled for resolution in an upcoming release.
Known limitations
Despite our efforts, we are aware of the following accessibility limitations on novy.com:
- Colour contrast: Some text and interface elements do not meet minimum contrast requirements, making them harder to read for users with low vision.
- Focus indicators: Interactive elements (like links and buttons) do not always show clear focus styles, making it harder for keyboard users to know where they are on the page.
- Headings and structure (on certain subpages): Some pages may lack clear heading structures, which can confuse screen reader users navigating by page sections.
- Link purpose (on certain subpages): Some links may not clearly describe their purpose out of context, making it harder for screen reader users to understand where they lead.
Feedback and contact
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or wish to request alternative formats for content, please contact us:
- Email: info@novy.com
- Phone: +32 (0)56 36 51 00
We aim to respond to accessibility-related requests within 5 working days.
Feature plans
Novy remains dedicated to improving the accessibility of its online services. We will continue to monitor, audit, and enhance our website to ensure compliance with evolving accessibility standards and to provide an inclusive online experience for all users.
Statement date
This accessibility statement was created on 2026/08/20 and was last updated on 2026/08/20.