What should I do if all the lights of my cooker hood are flashing?
After 20 cooking hours, the lights on the controls of your cooker hood flash. This indication indicates that the grease filter needs to be cleaned.
What this indication looks like depends on your type of cooker hood or hob with integrated extraction:
PURELINE PRO/ CLOUD/ MOOD/ PHANTOM
Pureline Pro
Cloud
Mood
Phantom
Indication
Green indicator light illuminates.
Accessing the grease filter
Grasp the bottom plate at the left and right ends and pull it downwards. You can now remove the metal grease filter by pulling the hook located on the filter. With Novy Mood, the 2 side panels can be opened. You can remove the grease filters one by one. There are 2 grease filters behind each panel.
Cleaning the grease filter
The metal grease filter can be cleaned by hand or in the dishwasher. We recommend cleaning the grease filter by hand. For even more detailed information, please refer to your appliance's operating instructions.
Replacing the grease filters
Before replacing the grease filter, clean the edges of the section in the cooker hood where the filter is inserted. Take hold of the filter with 2 hands. Insert the back of the filter into the opening, then push the filter up at the front and make sure it clamps in place.
Reset cleaning indicator grease filter via remote control
When you replace the grease filter after cleaning, simply press the [+ ] and [- ] buttons simultaneously for 5 seconds to reset the cleaning indicator. If you do not do this, the green indicator light will remain on when the cooker hood is switched on.
Reset cleaning indicator grease filter via Novy Connect app
PURELINE/ MINI PURELINE/ CRYSTAL/ FLATLINE/ TELESCOPIC
Pureline
Indication
4 flashing indicator lights.
Accessing the grease filter
Grasp the bottom plate at the left and right ends and pull it downwards. You can now remove the metal grease filter by pulling the hook located on the filter.
Cleaning the grease filter
The metal grease filter can be cleaned by hand or in the dishwasher. We recommend cleaning the grease filter by hand.
Replacing the grease filters
Before replacing the grease filter, clean the edges of the section in the cooker hood where the filter is inserted. Take hold of the filter with 2 hands. Insert the back of the filter into the opening, then push the filter up at the front and make sure it clamps in place.
Reset the replacement indicator
When you replace the grease filter after cleaning, simply press the button 2 for 5 seconds to reset the indicator. If you do not do this, the indicator lights will continue to flash when the cooker hood is switched on.
FUSION (PRO)/ VISION
Fusion (Pro)
Vision
Indication
4 flashing indicator lights.
Accessing the grease filter
On Fusion (Pro), open the tilt flap to its maximum position. On Novy Vision, grasp the glass plate at the bottom left and right and pull it forward. Open the glass plate to reveal the grease filter. Protect the hob each time. You can remove the filter from the cooker hood by opening the lock and pulling the filter downwards. The filter then comes loose from the cooker hood.
Cleaning the grease filter
The metal grease filter can be cleaned by hand or in the dishwasher. We recommend cleaning the grease filter by hand.
Replacing the grease filters
Before replacing the grease filter, clean the edges of the section in the cooker hood where the filter is inserted. Take hold of the filter with 2 hands. Insert the back of the filter into the opening, then push the filter up at the front and make sure it clamps down.
Reset the replacement indicator
When you replace the grease filter after cleaning, simply press the [-] button for 5 seconds to reset the indicator.
PANORAMA
Indication
Led next to 
lights up.
Cleaning and replacing the grease filter
Follow steps described in your user manual. Remove the grease filters from the extraction tower (observe the position of the grease filters, there is a left and a right grease filter). Remove the collection guard from the appliance and clean if necessary. If large amounts of moisture spill, slide the lower collection containers out of the bottom of the extraction tower and clean if necessary. Follow the steps in reverse order to make the appliance ready for cooking again. When replacing the sump guard, the short side should face the front of the sump guard.
Press
after replacing all parts in the extraction tower.
Reset the grease filter indicator
After cleaning and replacing the grease filters, reset the cleaning indicator. Reset: press the button for 3 seconds when the extraction tower is fully closed.
Reset cleaning indicator grease filter via Novy Connect app:
EASY
Indication
After 20 cooking hours, the following message appears on the timer display: GrE 00h.
Cleaning and replacing the grease filter
Remove the inlet grille. Grasp the grease filter via the handles and lift it out of the intake opening. Insert the grease filter back into the intake opening via the handles in the correct direction. Insert the inlet grille back into the intake opening.
Reset the grease filter indicator
Press the zone selection key of the extractor. Press 
above the suction zone selection key. Press 00h for 3 seconds until it changes to 20h. Then press 20h again for 3 seconds to confirm.
UP
Indication
4 LEDs of the extraction tower control flashing
Cleaning and replacing the grease filter
The grease filter is located in the extraction tower, the entire tower can be cleaned in the dishwasher or manually if required, along with the grease filter. The grease filter can also be taken out of the extraction tower separately for cleaning, follow the steps below. If liquid has entered the extraction opening, it will be collected in the fixed reservoir (150ml capacity). Remove the extraction tower from the lift system. Clean/remove the contents in the fixed reservoir with a cloth. Place the extraction tower back into the lift system.
Reset the grease filter indicator
After cleaning and replacing the grease filters, reset the cleaning indicator. Reset: press the following button for 3 seconds .