Following government measures and guidelines concerning the Corona virus (COVID-19), Novy has taken the necessary measures to ensure the health of our customers and employees. This has an impact on some of our service aspects. Below is a brief overview:


Our customer service team remains fully available to answer all questions. Orders will be processed and products will be delivered.


Our service remains active, however limited to carrying out essential repairs. If you would like an appointment for intervention, you can contact us and this will be scheduled. In order to prevent the spread of the virus, our technicians take every precaution in terms of hygiene.


The situation will be reviewed daily. If this would have an impact on the agreements made, you will be informed. In view of the exceptional circumstances we ask for your understanding.


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